Mission and Vision
To provide our clients with a sustainable competitive advantage through the implementation of proactive strategies and technologies.
To provide knowledge-based business solutions.
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Our Shared Beliefs:
In Company Philosophy
- If the client is not better because of knowing and working with us, we have failed.
- We will create clients who are so pleased they become external sales people for us.
- We understand our talents and use them; we know our weaknesses and work around them.
- We are a team of expertise, not a collection of experts.
- Training is an investment in our future.
- Our employees are our most valuable assets.
- We must always remember we are one company with a common vision and mission.
- We fully explore and understand the issues before recommending a strategy.
- Pennywise and pound-foolish is a long-term survivability killer.
- Quality work + satisfied clients = profitability.
In Client Relations
- Good decisions require no apologies and no excuses.
- We will be treated as consultants (trusted advisors), not contractors.
- It’s okay to say no to a client.
- We treat clients with respect and require that they do the same.
- We develop partnerships, not a collection of clients.
- We are not expected to remain in any unsafe or unprofessional environment.
In Individual Behavior
- Bring solutions, not problems.
- Practice what we preach.
- All of us are responsible for growing the business.
- We sell proactive solutions, so we must not be driven to reactive behavior.
- Too much communication is better than not enough.
- Conduct all business as professionals.
- Give straight answers.
- No surprises to clients or co-workers.
- If an internal process doesn’t work, let’s fix it.
- If it doesn’t seem right, it probably isn’t.
- Don’t give away what we sell.
- Treat all expenditures as if they were your own.
- Work hard and play hard.
Timothy S. Good
President and CEO
Phone: 1-734-665-1780 x712
Rex E. Rudolph
Vice President and CFO
Phone: 1-734-665-1780 x717
Marketing and Administrative Services Manager
Phone: 1-734-665-1780 x759