ASHCOM MISSION, VISION & SHARED BELIEFS
The Ashcom Mission Statement
To provide our clients a sustainable competitive advantage through the implementation of proactive strategies and technologies.
The Ashcom Vision
To provide knowledge based business solutions.
Shared Beliefs
Philosophy
• If the client is not better because of knowing and working with us, we have failed.
• We will create clients that are so pleased they become external sales for us.
• Understand your talents and use them; know your weaknesses and work around them.
• We are a team of expertise, not a collection of experts.
• Training is an investment in our future.
• Our employee’s are our most valuable assets.
• We must always remember we are one company with a common vision and mission.
• Fully explore and understand the issues before recommending a strategy.
• Pennywise and pound-foolish is a long term survivability killer.
• Quality work + satisfied clients = profitability.
Client Relations
• Good decisions require no apologies and no excuses. • We will be treated as consultants (trusted advisors), not contractors.
• It's okay to say no to a client
• Treat the client with respect and require that they do the same
• Develop partnerships, not a collection of clients.
• We are not expected to remain in any unsafe or unprofessional environment.
Individual Behavior
• Bring solutions, not problems.
• We will practice what we preach.
• We are all responsible for growing the business.
• We sell proactive solutions so don’t be driven to reactive behavior.
• Too much communication is better than not enough.
• We will conduct all business as professionals.
• Give straight answers.
• No surprises to the clients or your co-workers.
• If an internal process doesn’t work let’s fix it.
• If it doesn’t seem right it probably isn’t.
• Don’t give away what we sell.
• Treat all expenditures as if they were your own
• Work hard and play hard.
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